Automated retention
Stay useful. Stay remembered.
Traction OS turns the information your garage already holds into timely MOT, service and follow-up messages—without relying on a spreadsheet or someone’s memory.
What changes
What you get.
01
Right message, right moment
Build follow-up around MOT dates, service history and the work your customer actually needs.
02
One shared inbox
Keep replies visible so anyone on the team can pick up the conversation.
03
Less manual chasing
Set repeatable reminder journeys while retaining control of the customer relationship.
04
Clear outcomes
See which messages prompt replies and bookings instead of sending into the dark.
Example garageTraction Digital OS
Booking requests in one place
Customer journey
Your MOT is due next month. Would you like to choose a time?
Yes please—Sunday morning if possible.
Reply visible to your whole team
- MOT and service follow-up
- Two-way customer replies
- Booking links in the conversation
From first click to workshop
One connected journey.
01
Vehicle dates and visit history stay connected02
Relevant reminders are prepared and sent03
Replies return to one shared conversationYour next booking starts here